Returns & Exchanges

At Bower Collective, we want you to love your sustainable swaps, but if something isn't right, we offer a 30-day return policy for unopened and unused items. Our goal is to make the returns process as eco-friendly and straightforward as possible to ensure your complete satisfaction.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Ship It Back

Print your prepaid carbon-neutral shipping label provided by our portal and drop the package off at your nearest authorized collection point.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing